Frequently Asked Questions
Everything you need to know about shopping with Heroes World.
How long does shipping take for my order?
Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn apparel with original tags attached. Simply visit our Returns Portal to start your exchange or refund process.
How do I know which size will fit me best?
Every product page features a detailed size guide with measurements in both inches and centimeters. We recommend measuring a similar garment you own to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Are your materials sustainably sourced?
Yes, Heroes World is committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we vet all our manufacturing partners for fair labor practices.
Can I track my package after it ships?
Absolutely. Once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress in real-time.